ma'am

ma'am
ma'am [mæm, ma:m, məm US mæm] n
[Date: 1600-1700; Origin: madam]
1.) AmE spoken used to address a woman in a polite and respectful way
May I help you, ma'am?
2.) BrE spoken used to address the Queen or another woman in authority

Dictionary of contemporary English. 2013.

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